The Future of
Hospitality.
Autonomous AI agents that answer calls, close sales, and run operations.
MEET LANCE
Lance sees your systems and operates them autonomously
Lance is a multimodal AI workforce. It listens to guest calls, reads messages, and sees your hotel software. Using computer use agents, it navigates property management systems, task platforms, and reservation tools the same way your best employee would. No APIs. No integrations. Just results.
Computer use agents
Lance is the AI-powered operations platform for hotels — handling guest calls, staff messaging, housekeeping, work orders, and scheduling in one place.
Multimodal intelligence
Voice, SMS, email, and vision in one unified AI workforce. Lance doesn't just respond to guests — it takes action across every system and channel simultaneously.
Autonomous task completion
From creating work orders to modifying reservations and coordinating housekeeping, Lance executes end-to-end. Other AI products log requests. Lance finishes them.
LANCE OWNS THE OUTCOME
Lance owns the outcome
RESOLUTION RATE
CALL SUCCESS RATE
CALL SUCCESS RATE BASED ON INDEPENDENT TESTING CONDUCTED BY LANCE CUSTOMERS.
TOP CUSTOMER SAID
"Lance operates in a completely different league. It now handles the majority of guest interactions and successfully completes a large share of requests end-to-end—including the complex, cross-system ones."
Reggie Kumar
GENERAL MANAGER, AC HOTEL SOUTH SAN FRANCISCO
COMPUTER USE
Powered by computer use agents
INTEGRATIONS
Works across your entire tech stack
Lance connects to your hotel systems the way your staff does — by seeing the screen and using it. Computer use agents navigate your PMS, task platforms, and back office tools visually. No custom integrations. No waiting on vendors.
KEY FEATURES
Connects to any hotel software — PMS, CRS, task management, and more
Operates legacy systems other AI tools can't touch
No custom development or vendor coordination needed
Set up in under an hour
TESTIMONIALS
Real Results
"What impressed me most is that Lance doesn't just answer phones — it actually resolves issues. Guests get towels delivered, wake-up calls scheduled, and questions answered without ever reaching the front desk."
Reggie Kumar
General Manager
"Lance reduced our front desk call volume by over 30%, while still handling more guest requests than our team could manage manually."
Marcus Rodriguez
Assistant General Manager
"We're recovering revenue we used to miss — from restaurant bookings to reservation changes — because Lance follows every request through."
Priya Sharma
Director of Operations
The hotel that runs itself starts here
See how Lance's computer use agents operate your hotel systems autonomously. Voice. SMS. Email. Vision. One AI workforce. Book a demo with our team today.